Sprint

[CJ7on33's]

Ok so i get sprint back in September. And I sign up for automatic bill paying. So it works for 2 or 3 months and then it suddenly stops. Well today i get a call saying that my bill hasnt been paid and i owe them 200$ and i was like whoa i have automatic bill payment and they look and sure enough i do. Well the payment is suppose to come out on the 4th of each month well on the 13th supposable my card was rejected for the 200$. Well the talk to this lady who cant speak a lick of english and i started getting mad so i just hung up on her and called back and got some guy on the phone. Well we talk for a while and he tells me whats going on and says that my bill should have been paid on the 4th ok I knew that. So my thinking is since they didnt even try to take the money out until 9 days later then calling me another 11 days later i shouldnt have to pay my bill. What do you think?

[Blanco]

Thats rediculous! :joe2[1]:

The whole point of the auto pay is so you dont even have to think about it!

You just make sure to maintain enough money in your account & they do the rest for you.

FYI Sprint / Nextel Pissed me off too.

I hate my current phone, Its got lots of issues....
So I figured I get a new one & so I was looking on line at the Smart phone/PDA's they offer & I decided on a blackberry that had a $150.00 discount.

so after going through all the bull crap they at the end tell me "Oh, we cant give you that $150.00 discount. We can only give you a $75.00 discount."

I said :WTF: :joe2[1]: Then I was told if I waited until July I could get the $150.00 discount. :joe2[1]: :joe2[1]:

I told them I dont wanna wait till july I need a new phone now!

At this point I told them they lost a customer & today I just switched over to verizon. :)
here's what I bought.
http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewPhoneDetail&&selectedPhoneId=2200

[CJ7on33's]

Did you have to pay the cancelation fee? and how much was it?

[CJ7on33's]

oh yeah did you get a new number? Yeah sprint customer service sucks too

[Blanco]

oh yeah did you get a new number? Yeah sprint customer service sucks too

Cancellation fee: No I'm way past my yearly contract. :)

& I will have the Same Phone# transfered. :cheers:

[CJ7on33's]

yeah i'm going to have to pay a cancelation fee thats the only bad part but i think in the long run it will be worth it.

and i'm calling back tomorrow to tell them i'm not paying for their mistake